MidWestOne Transition

A complete Transition Guide was mailed to clients the week of April 15. Please reference the Guide for additional account information and full disclosures.


What to expect during transition weekend May 15-17

  • You may continue to use the current American Bank telephone banking service until May 16. Beginning May 17, telephone banking services will be limited to inquiries only. When you call on or after May 20, you will be redirected to the MidWestOne Telebanc service at 1.800.832.9322.

  • Continue to use your American Bank ATM and debit card as usual.

  • Continue to use your American Bank checks until they are gone.

  • Continue to use your American Bank credit card as usual.

  • Online, mobile, and telephone banking will be available for inquiries only beginning at 6:00 p.m. on Friday, May 17.

  • Print your online bill payment history if you desire.

  • No-fee ATM withdrawals at non–American Bank machines will end at 6:00 p.m. on Friday, May 17.

  • Bill Pay and Recurring Payments and Transfers: Your American Bank payees and payments and transfer information will carry over to MidWestOne. Please check your payee and payment information for accuracy.

 

What to expect beginning May 20

  • American Bank ATMs will operate as MidWestOne machines and may be unavailable for brief periods.

  • Full-service online and mobile banking will be available at 9:00 a.m. on Monday, May 20. Watch for communication on how to log in with MidWestOne for the first time.

  • Remove the American Bank app from your devices on May 20 and download the MidWestOne app.

  • Remove www.americanbankwi.com from your favorites and add www.midwestone.com.

  • Re-establish any alerts you had set up with American Bank through MidWestOne Bank online banking.

  • Confirm recurring payments or transfers and payees in Bill Pay.

  • You may continue to use your existing supply of American Bank & Trust checks until they are gone. When it is time to reorder, please contact your local bank office for assistance. If you order checks through another vendor, you must provide the new routing number, 073901233, when you place your next order after May 20, 2019.

  • Telephone Transfers: You may access your account(s) by telephone at 319.354.7764 or 800.832.9322 using a touch-tone phone, your account numbers, and Personal Identification Number (PIN).

 

If you have additional questions, please call American Bank at 608.744.2125 before May 20..